"Hmmm." Eleanor sipped her tea. "And perhaps that's why I don't care for social media. I've found that in the heat of a conversation, people sometimes say things that they may mean but would never utter if given another moment to think. Social media takes that away... hesitation, I suppose you might call it. That moment of contemplation. When I write a letter — any letter, for business or personal, I think about what I want to say. Then I reread the letter to make sure that my meaning is clear. If I'm upset about something, I'll sit on the letter for a day to make sure I want my feeling on the matter known, and how I want to come across. Civil society requires civility. It requires individuals to consider the repercussions of their words as well as their actions. Today I fear people—not just teenagers, who did not exhibit self-control even in my day—rarely consider the repercussions of anything they do or say."
Poisonous by Alison Brennan